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Vision Solutions CustomerCare is in the process of merging support center processes and systems into one Center of Excellence. Until the merge is complete, we have listed the contact information for your individual support center below.

If you are not sure which support center to contact, send your support request along with relevant details to support@visionsolutions.com and we will route your request to the appropriate center. The Vision Solutions Support Teams look forward to bringing these centers together and continuing the tradition of offering the world’s best technical support available.

ORION/iTERA Online Support and Knowledgebase:
ORION/iTERA Support Central Web Portal

ORION/iTERA 24x7 Technical Support:
U.S. and Canada: (800) 337-8214
International: +1 (949) 724-5465

ORION/iTERA Customer Support Email:
support@visionsolutions.com

ORION/iTERA Partner Support Email: vipsupport@visionsolutions.com
MIMIX Online Support and Knowledgebase:
MIMIX Support Central Web Portal

MIMIX 24x7 Technical Support:
North & South America: +1 (630) 282-8300
Germany: 00-800-52538324
United Kingdom: +44-20-7868-1673
Europe, Middle East, Africa: +32 16 39 55 39
Singapore: +65 6549 7850
Asia Pacific: +(852) 2970-3280

MIMIX Support Email: mimixsupport@visionsolutions.com

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