Vision CustomerCare

World-Class Product and Solution Support

Contact CustomerCare

With our various response center locations, Vision CustomerCare has the infrastructure to support global corporations with operations in multiple offices around the world.

Customers and partners may submit questions or requests for technical assistance online at Support Central, by calling a Vision Solutions’ technical support telephone number, or via email.

Web Self-Service:

24x7 Worldwide Telephone Support

For Product Lines:

iTERA Availability
iOptimize, MIMIX Director
MIMIX RecoverNow for IBM i, Reorganize While Active
Data Manager
MIMIX Availability for AIX, MIMIX DR for AIX
GeoCluster for AIX

U.S. and Canada: (800) 337-8214
U.S., Canada and International: +1 (949) 724-5465
EMEA: +44 (0) 333 1234 555

For Product Lines

MIMIX Availability
MIMIX Global
MIMIX for PowerHA

U.S. and Canada: (630) 282-8300
International: +1 (949) 724-5465

+44 (0) 333 1234 555
Asia Pacific: +(852) 2970-3280

Electronic Support

For Product Lines:
Web Self-Service:

CustomerCare Email:

Click here for Double-Take Product Support for:

Double-Take Availability for Windows
Double-Take Availability for Linux
Double-Take RecoverNow for Windows
Double-Take Availability for Hyper-V
Double-Take Availability for vSphere
Double-Take DR for Windows
Double-Take DR for Linux
Double-Take Move
Double-Take Flex