Worldwide Locations
and Contacts

Please use the tabs below for complete listings of all Vision Solutions locations

Click here to submit an online inquiry

Sales and Information: North America

Vision Solutions:
IBM Power Systems Solutions

North American Sales
+1 (800) 957-4511
info@visionsolutions.com

Double-Take:
Windows/Linux Solutions

North American Sales
+1-888-674-9495
info@doubletake.com

Sales and Information: Latin America & Caribbean

Vision Solutions:
IBM Power Systems Solutions

Contact: Miguel Flis
Tel: +54 1148 11 59 39
Fax: +54 1148 16 29 7

Double-Take:
Windows/Linux Solutions

Contact: latamsales@visionsolutions.com
Tel: +1-317-572-1859

Sales and Information: Asia Pacific

Vision Solutions:
IBM Power Systems Solutions

Japan
222-0033
Yokohama
Yokohama-shi, Kanagawa-ken
2-5-14 Shnyokohama, Kohoku-ku
Wise Next ShinYokohama
Tel: +81 (0)50 5858 6865
Contact: Yasunao Koseki
Tel: +81 (90) 7713 32 39

Hong Kong/Taiwan/Korea
1501-08 Millennium City 5
418 Kwun Tong Road
Kwun Tong, Kowloon
Hong Kong
Tel: +852 2970 32 80
Fax: +852 2970 32 84

Contact: Sharon Cheng
Tel: +852 2970 3281

PR China
Contact: Karen Cai
Tel: +86 138 1067 4169

West ASEAN/South Asia
Contact: Shi Yau Hau
Tel:+65 96384226

East ASEAN/ANZ
Contact: Richard Tee
Tel:+61 408001999

India
Contact: Vikram Rangnekar
Tel:+91 9820349608

Double-Take:
Windows/Linux Solutions

Japan
222-0033
Yokohama
Yokohama-shi, Kanagawa-ken
2-5-14 Shnyokohama, Kohoku-ku
Wise Next ShinYokohama
Tel: +81 (0)50 5858 6865
Contact: Yasunao Koseki
Tel: +81 (90) 7713 32 39

North and East China
Contact: Silvia Zhu
Tel: +86 18601191476

South China
Contact: Alex Yang
Tel: +86-13503051391

Hong Kong/Taiwan/Korea
Contact: Sharon Cheng
Tel: +852 2970 3281

ASEAN/ANZ (excluding Indonesia)
Contact: Danny Chan
Tel: +6017 212 6688

Indonesia/Sri Lanka/Bangladesh
Contact: Shi Yau Hau
Tel: +65 9638 4226

India
Contact: Vikram Rangnekar
Tel:+91 9820349608

Sales and Information: Europe/Middle East/Africa

Vision Solutions:
IBM Power Systems Solutions

Benelux
Contact: Steve Kenis
Pegasuslaan 5
B-1831 Diegem
Belgium
Tel: + 32 475 59 64 44

Nederlands
Contact: Steve Kenis
Pegasuslaan 5
B-1831 Diegem
Belgium
Tel: + 32 475 59 64 44

France
Contact: Gabriel Chadeau
116-118 Avenue Paul Doumer
92500 Rueil Malmaison
Tel: +33 (0) 1 47 77 15 74
Tel: +33 (0) 6 71 22 15 03 (mobile)


United Kingdom and Ireland
Contact: Mark Scanlon
1, Wildwood Triangle
Worcester, WR5 2QX
United Kingdom

Tel: +44 (0) 333 1234 200
Fax: +44 (0) 333 1234 300

Italy, Spain and Portugal
Contact: Fiorenzo Toffoli
Viale Brianza, 181
20092 Cinisello Balsamo
Italia

Tel: +39 02 38608 251
Tel: +39 335 811 0413 (mobile)

Central Europe
(DE) (CH) (AT)

Terminalstrasse Mitte 18
85356, Munich
Germany
Tel: +49 (0)89 416 126 00
Contact: salesgermany@visionsolutions.com

Nordics
(SE) (NO) (DK) (FI) (IS)

Contact: Danni Stjernegaard
Tel: +45 505 502 06

Eastern Europe
(CZ) (SK) (SI) (HU) (BA) etc.

Contact: Marc Van Goolen
Tel: +32 475 59 64 94

Poland
Contact: Marc Van Goolen
Tel: +32 475 59 64 94

Romania
Contact: Mike Khattab
Tel: +40 741 256 165

Russia/CIS/Baltics
(TR) (UA) (BY) (EE) (LV) (LT) etc.

Contact: Alexander Trekin
Tel: +44 207 51 51 169

Greece/Middle East/North Africa
(SA) (JO) (LB) (AE) (EG) (MA) etc.

Contact: Alexander Trekin
Tel: +44 2075 15 11 69

Israel
Contact: Mike Khattab
Tel:+32 475 59 64 94

South Africa and Sub Sahara
Contact: Mike Khattab
Tel: +1 (630) 282-8100

Double-Take:
Windows/Linux Solutions

Benelux
Contact: Isola Lubo
Tel: +32(0) 2 503 63 70
Tel: +33(0) 6 30 96 22 44 (mobile)

France
Contact: Gabriel Chadeau
116-118 Avenue Paul Doumer
92500 Rueil Malmaison
Tel: +33 (0) 1 47 77 15 74
Tel: +33 (0) 6 71 22 15 03 (mobile)

United Kingdom and Ireland
Double-Take House
1, Wildwood Triangle
Worcester, WR5 2QX United Kingdom
Tel: + 44 (0) 333 1234 200
Fax: +44(0)333 1234 300
saleseu@doubletake.com

Italy
Viale Brianza, 181
20092 Cinisello Balsamo
Italia

Tel: +39 02 38608 251
infoitaly@doubletake.com

Spain
Paseo de la Castellana, 141, planta 8
28046 Madrid
+34 91 572 65 80
infospain@doubletake.com

Central Europe
(DE) (CH) (AT)

Terminalstrasse Mitte 18
85356, Munich
Germany
Tel: +49 (0)89 416 126 00
Contact: salesgermany@visionsolutions.com

Nordics
infonordics@doubletake.com

Greece, Cyprus, Turkey, Middle East and Africa
Office nĀ°1303 B
Business Central Towers
13th Floor, Dubai
United Arab Emirates
Tel: +971 (0) 4 4341752 (office)
Fax: +971 (0) 4 4341753
salesmea@visionsolutions.com

Africa
Tel: +32 (0) 473 672974 (mobile)
UAE Tel: +971 4 4341752
saleseu@doubletake.com

Vision Solutions CustomerCare

Web Self-Service:      www.visionsolutions.com/SupportCentral



24x7 Worldwide Telephone Support

For Product Lines:
iTERA Availability
OMS/ODS
iOptimize/Director
MIMIX RecoverNow for IBM i/Vault
Data Manager
Double-Take Share/Replicate1
Double-Take RecoverNow for AIX/EchoStream
Double-Take GeoCluster for AIX/EchoCluster

U.S. and Canada: (800) 337-8214
International: +1 (949) 724-5465
EMEA: +44 (0) 333 1234 555

For Product Lines:
MIMIX Availability
MIMIX Global

U.S. and Canada: (630) 282-8300
International: +1 (949) 724-5465
EMEA: +44 (0) 333 1234 555
Asia Pacific: +(852) 2970-3280

Electronic Support

For Product Lines:
MIMIX DR

Web Self-Service: www.visionsolutions.com/SupportCentral

24x7 Worldwide Telephone Support

For Product Lines:
Double-Take Availability for Windows
Double-Take Availability for Linux
Double-Take RecoverNow for Windows
Double-Take RecoverNow for Linux
Double-Take Cloud
Double-Take Move
Double-Take Flex

U.S. and Canada: (800) 775-8674
International: +1 (317) 598-2066

European Union:
+44 (0)333 1234 900
+33 (0)1 47 77 15 06
+49 (0)89 416 126 066

Middle East (English):
+971 (0)4434 1754

Asia Pacific (English):
+1-317-598-2066

Australia:
1800 075 943


CustomerCare Email:     support@visionsolutions.com

Corporate Headquarters

Irvine, California USA 
15300 Barranca Parkway  
Irvine, California 92618

Email:info@visionsolutions.com
Tel: +1 (949) 253-6500
Fax: +1 (949) 253-6501
Toll Free (USA): +1 (800) 683-4667

Office/Development Lab Locations

Oakbrook Terrace, Illinois, USA

1901 S. Meyers Road, Suite 600
Oakbrook Terrace, IL 60181
Tel: +1 (630) 282-8100

Rochester Minnesota, USA

3535 40th Avenue NW
Rochester, MN 55901
Tel: +1 (507) 252-3440

Indianapolis, IN, USA

8470 Allison Pointe Blvd., Suite 300
Indianapolis, IN 46250
Tel: +1 (317) 598-0185

Salt Lake City, Utah, USA

5215 Wiley Post Way, Suite 500
Salt Lake City, UT 84116
Tel: +1 (801) 799-0300

Waltham, Massachusetts, USA

200 Fifth Avenue, 1st Floor
Waltham, MA 02451
Tel: +1 (781) 906-2600

Montreal, Quebec, Canada

1425 Rene-Levesque Blvd. W.
Suite 402
Montreal, QC H3G 1T7
Canada
Toll-Free +1 (888) 375-7634
Canada: +1 (514) 288-2278
Fax +1 (514) 288-3584

Worcester, United Kingdom

Double-Take House
1, Wildwood Triangle
Worcester, WR5 2QX United Kingdom
Tel: + 44 (0) 333 1234 200





IBM Power

Email: CCBusinessServices@visionsolutions.com
U.S. and Canada: (800) 683-4667 Ext. 1844
International: +1 (949) 253-6500 Ext. 1844
Hours of Operation: 6:30 AM ā€“ 5:00 PM Pacific Standard Time (PST)

Double Take-North America, Latin America and APAC

Email: CSRGroup@visionsolutions.com
U.S. and Canada: (866) 474-5269
International: +1 (317) 572-1841
Hours of Operation: 8:00 AM ā€“ 5:00 PM Eastern Standard Time (EST)

Double Take-Europe, Middle East, Africa and UK

Email: CustomerCare-BusinessServicesRenewalTeam-DBTK-EMEA@visionsolutions.com
Europe, Middle East and Africa: +33 (0) 1 47 77 15 06
UK: +44 (0) 1905 72 801
Hours of Operation: 8:00 AM ā€“ 5:00 PM Greenwich Mean Time (GMT)